CASE FILE // Exhibit A
Free · Anonymous · Nothing collected

Build the case they can't ignore.

When an AI company takes your money, locks you out, or traps you in a bot loop... you don't need a better argument. You need better receipts.

What this isfree

This free tool helps you figure out what happened, find the evidence that matters, and turn it into a case a human can actually act on.

Free · no signup · nothing collected

01Clarify your dispute 02Collate your evidence 03Start your case
Sound familiar?

What went wrong?

This free tool helps you figure out what happened, find the evidence that matters, and turn it into a case a human can actually act on. You don't need every screenshot you've ever taken. Most cases come down to a few pieces of evidence that prove what happened. Tell Exhibit A what went wrong and it shows you what matters, what doesn't, and where to find it. And resolution means whatever fits your case: fix it, restore it, explain it, credit it, refund it, or escalate it.

The difference

Same problem. Very different case.

One starts with frustration. The other gives support something they can actually investigate.

Tap to switch:

Support ticket #48213, as sent11:42 PM

I have been a loyal customer for 13 months and this is UNACCEPTABLE. Your model has been getting worse for weeks, my credits disappeared, and now I want a refund because honestly the whole service is terrible. I've wasted so many hours on this. If nobody fixes this I'm cancelling everything and telling everyone I know.

Closed
Filed as feedback · refund keyword triggered cancellation flow · 4 minutes
Support ticket #48213, rebuiltExhibit A

Account: [email] · Plan: Pro, $200/month
Affected period: June 3 to July 1
Primary issue: usage credits consumed without recorded activity
Impact: $200 billed in full; at least 9 hours of work redone
Evidence: E01 invoice 0042 · E02 usage screenshots · E03 your status incidents June 9-14
Remedy requested: account-level usage review and equivalent service credit

Do not cancel my subscription or change my account. If this cannot be resolved at automated-support level, please escalate to a human agent with authority over billing.

Escalated
Routed to billing review · human agent · claims answered individually

Based on patterns found across hundreds of public reports, support transcripts, provider incidents and documented cases. See what gets ignored, what gets escalated, and why.

How it works

From "what the hell happened?" to a case someone can actually act on.

01 · Triage

Tell us what happened

You don't need to explain it perfectly. Just answer a few simple questions. No legal jargon, no giant form. Need to walk away? Your progress stays on your device.

02 · Evidence

Find the receipts that matter

You probably don't need twenty files. A few strong pieces of evidence tell the story more clearly. Exhibit A shows you what to look for and where it lives for your provider. Only what applies to you.

03 · Build

Let AI sort out the mess

Attach your files and paste one prompt into ChatGPT, Claude or another capable AI. It reads the evidence, builds the timeline, spots what you missed, and drafts your message. You don't have to organise anything first. That's the point.

04 · Persist

Don't start from scratch when they reply

Keep one Case Manager conversation for the life of the dispute. When support replies, paste it in: it works out what they answered, what they dodged, and what to say next. If support can't fix it, it shows you the escalation path.

Don't get ignored. Get specific.
1Watch your words

Never type "cancel" or "refund" to a bot unless you mean exactly that.

2Back up first

Account changes can wipe access and evidence instantly.

3Receipts beat rants

Three documents outperform three paragraphs. Every time.

Two minutes on the traps protects you.

The dossiers

Know how their support actually works.

Every provider has different failure patterns, billing systems, evidence trails and escalation routes. We've pulled the recurring ones together so you know where to look before you start.

Using Cursor, Copilot, Perplexity or another AI app? Start with the company you actually pay. Even when another company's model sits underneath, your subscription and support relationship is usually with the app. We'll show you which provider evidence may still matter.

You've already spent enough time on this. Make the next hour count.
Start my case → Why this exists

Exhibit A is 100% free. No signup, no paywall. If it helped you get somewhere, help keep it free for the next person.

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